Barcelo Guatemala City, Guatemala City

I had a fantastic stay at this hotel. The rooms were nice and clean, and the view was excellent. The service was top-notch, attentive, and very helpful. The location was ideal, with popular American food options nearby. The dining experience was amazing, with early breakfast availability. Overall, a great value for money.

My stay at the hotel was overall pleasant. The location was quite convenient for accessing Zona Viva, but the room had a few issues with the temperature control and delayed readiness. On the positive side, the room was spacious and convenient.

The hotel had spacious rooms filled with amenities and offered an earlier check-in time. The service was excellent and accommodating. The location was wonderful and ideal for various activities. The dining options were amazing but could use more international choices.

The hotel was clean, with friendly and courteous staff. However, the room amenities fell short, as the mini bar was not stocked, and there was only enough coffee for one cup despite providing two cups. The promotional materials in the room were also lacking compared to the first impression.

I had a pleasant stay at this hotel. The rooms were beginning to show some age and wear but were very comfortable and quiet, equipped with wonderful beds, thick walls, a hot shower, a well-supplied and well-lit bathroom, ample space, thick bathrobe, and good amenities like Wi-Fi and TV channels. The service was top-notch, with staff taking all sensible precautions during difficult times, being kind to stranded travelers, and always ready to assist promptly. The location was convenient, close to the airport and within walking distance of good restaurants and public transportation. The dining experience offered many options, including early availability, but some dishes were a bit tough to keep hot. Overall, good value for money.

The hotel is well located and offers a good breakfast with comfy, clean rooms. However, the booking cancellation issue with Expedia was disappointing, and the temperature control in the rooms needs improvement.

My stay at the hotel was fantastic! The rooms were very clean, comfortable, and luxurious, making me feel right at home. The staff was extremely professional yet polite and accommodating, ensuring I had everything I needed during my stay. The location was great, just a bit over a kilometer to the airport, which was very convenient for my next day departure. The dining experience was one of the best meals I had during my visit, although it took a bit long to refill selections. Overall, a wonderful experience with excellent service and amenities.

My stay at this hotel was simply fantastic. The rooms were spotless, well-appointed, and came with a lovely balcony offering stunning views of the volcanoes and city lights. The beds were incredibly comfortable, and the bathroom was well-supplied and well-lit, complete with a thick bathrobe. The service was excellent, the staff being polite, respectful, and very helpful. The location was superb, close to the airport and within walking distance of great restaurants and convenient public transportation stops. The dining options were diverse and catered to all tastes, though some might miss the exquisite breakfast spread. Overall, a top-notch experience with only minor hiccups.

The hotel offers clean and spacious rooms with excellent service from a polite and helpful staff. Its proximity to the airport and downtown, along with a great location for exploring Guatemala City, makes it a convenient choice. The dining options are diverse, providing delicious choices for all guests. However, the rooms may feel a bit outdated, and the lack of temperature control could be improved.

Upon arrival, my room wasn't ready for 1.5 hours, unlike my companions whose rooms were ready immediately. The view of the volcano was stunning; however, the room had an older thermostat with limited fan settings. The location is very close to the airport and within walking distance of great dining options.